Bobby story is the man to talk to!
I recently gave this dealership a 1 star due to lack of communication and confusion. Now it seems to me they are under a new staff and management whom are doing a great job. Chelsea answered any question that I had and closed a deal with me at the price I wanted to pay. So I purchased a new GMC Sierra. LJ was awesome and did a very efficient job at expediting the entire purchase process. Looking forward to doing business with them again in the future I recommended this dealership to all my friends and family. Special thanks to Chelsea ...
Great attention to detail, extremely nice and courteous. I would say top notch for me. The work done by my mechanic has been great can't say enough, cares about his work. My truck given back to me always clean and that means no grease from shoes or hands. Thank you guys for a great shop. If I was your boss I would be giving out some bonuses.
Excellent sales and finance department
Great service, the Manager Phillip stands by his word. Very happy
Great experience working with the entire Franklin Chrysler Dodge Jeep Ram staff. Everyone one was courteous and willing to help. Our salesman Bobby Story was extremely helpful and knowledgeable on the vehicles overall and with the towing capabilities to help us decide on the right vehicle for our situation. Bobby goes out of his way to ensure your experience at Franklin Auto is the best it can be.
I have been meaning to leave a review and I almost want to kick myself for not doing it sooner. A few weeks ago I came to do some shopping. I was approached by Aerial on the floor. I believe I had three different questions all going in three different directions. She not only got me the answers but did so with a smile and tenacity like none other. She could have very simply brushed me off but she didn't. That kind of service can not be taught. That kind of service is innate to the person. She even followed ...
Very Nice people to deal with.
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